Resolved -
This incident has been resolved.
Aug 10, 17:44 CEST
Monitoring -
Dear user,
The fix for the login issue affecting the Classic Outlook add-in has been delivered to production. The add-in is now working as expected.
We are keeping this incident under monitoring for the rest of the day in case any further issues are reported.
Thank you for your patience.
Kind regards, The Inpart team
Aug 10, 11:49 CEST
Update -
Dear user,
We identified an additional issue during the final deployment steps. To ensure a stable and reliable fix, we have decided to postpone the release and continue testing before rolling it out to production.
Thank you for your patience and understanding.
Kind regards,
The Inpart team
Aug 7, 18:08 CEST
Update -
Dear user,
We are still working on resolving the login issue affecting the Classic Outlook add-in. The fix is now in its final testing phase before being deployed to production.
Thank you for your patience.
Kind regards,
The Inpart team
Aug 7, 15:29 CEST
Update -
Dear user,
We are still working on resolving the login issue affecting the Classic Outlook add-in. Our teams remain fully focused on delivering a fix, and we are doing everything we can to resolve this as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
The Inpart team
Aug 5, 17:50 CEST
Update -
Dear user,
The issue is still ongoing, but our teams are actively working on a fix. We are doing our best to deliver a resolution as soon as possible and will keep you updated on our progress.
Thank you for your patience.
Kind regards,
The Inpart team
Aug 4, 17:30 CEST
Identified -
Dear user,
Some users are experiencing difficulties logging into the Outlook Add-in for Classic. Our teams have identified the cause and are working on a resolution as quickly as possible.
Thank you for your understanding.
Kind regards,
The Inpart team
Aug 4, 11:15 CEST